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Clay County

Our Office is located at: 

254 Church Street

Hayesville, NC  28904

Office Phone: 828-389-1494   

Fax: 828-389-1343

For billing questions, please call 804-433-3530 or email

Meet the Staff


Nan Fein

Director of Psychiatric Services and Integrated Care

Nan Fein joined the ACS team in 2007 after moving here from Washington state.  Nan has held many positions with ACS and currently works as the Director of Integrated Care and Community Collaboration.  She has a passion for working with community resources in rural areas and is currently focusing on assisting providers in joining behavioral and physical health care services together.  Nan completed her BA degree at Purdue University and graduate studies at University of Washington.  Nan loves living in the mountains of Western North Carolina and takes every opportunity to explore and travel with her husband and two boys.

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Jessica Tewell

Director, Western Outpatient and Community Services 

A Cherokee County Appalachian native, Jessica is a Licensed Clinical Social Worker (LCSW) and a Licensed Clinical Addiction Specialist Associate (LCASA) with 17 years of experience in physical and mental healthcare. She is a graduate of Western Carolina University, George W. Truett Theological Seminary,  and Baylor University where she respectively earned a BS in Sociology, Master of Divinity, and a Master of Social Work.

Following graduation, Jessica spent five years living in Waco, TX where she worked with vulnerable populations while completing her graduate education. In 2013, she returned to Western North Carolina and joined the Appalachian Community Services team. In her current role Jessica's focus is with the communities of Cherokee, Clay, Graham, and Swain counties, and she enjoys work with individuals, families, groups, and community systems. 

Jessica is passionate about providing compassionate, person-centered, and robust services to those living in Western North Carolina and is proud to work for an agency that promotes these values. She has special interests in working with children in recovery from traumatic events, adults managing acute mental health disorders, and advocacy for marginalized populations. 


Victoria Parker

Director of Intellectual and Developmental Disability Services

A Chicago native, Victoria has called the mountains of Western North Carolina home for nearly fifteen years.  After earning a nursing degree in 2010, Victoria worked at Murphy Medical Center before joining Appalachian Community Services in 2015.  In her free time, Victoria enjoys the great outdoors with her family, often camping and fishing with her husband and children, and volunteering in her community.  The most rewarding aspect of her job is seeing the clients and residents reach their goals and experience an improvement in their quality of life.

North Carolina Regional Director

Ron Ross |  828-837-0071 x 2518

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