Lauren is a Licensed Clinical Social Worker and Licensed Clinical Addictions Specialist with 14 years of mental health experience.  She received both her Bachelor of Science and Master of Social Work from Western Carolina University.  After earning her Bachelor’s Degree, Lauren worked at Broughton State Hospital providing direct care to patients in group and individual settings.  Lauren has been part of the Appalachian Community Services team since 2011.  While working in multiple direct care capacities within ACS, Lauren discovered a passion for community and organizational management.  In 2015 she became the Assistant Director of Outpatient and Community-based Services, supervising services provided out of the eastern most counties served by ACS.  In 2019, Lauren accepted the position of Director of Outpatient Services and Client Relations.  In addition to being passionate about providing the best care in the region, Lauren also enjoys spending time with her two daughters, traveling, and recreational activities.

John is a Licensed Clinical Social Worker and a Licensed Clinical Addiction Specialist Associate. John earned a Bachelor's degree in Social Work from Western Carolina University and a Master's of Social Work from East Tennessee State University. Born and raised in Western North Carolina, John joined the Appalachian Community Services team in 2016. John brings his experience from different welfare agencies within the region. John assumed the role of Site Director for the Macon County Outpatient Clinic in 2020.  When not at work John enjoys spending time with his wife and daughter, traveling, woodworking, gaming, hiking, and exploring.