Macon County

Our Office is located at: 

100 Thomas Heights, Suite 206
Franklin, NC 28734

Office Phone: (828) 524-9385

Fax: (828) 524-1940

For billing questions, please call (804) 433-3530 or email

Meet the Staff

Eastern Region Director of Outpatient and Community Based Services

Lauren is a Licensed Clinical Social Worker and Licensed Clinical Addictions Specialist with 10 years of mental health experience. She received both her BS and Master of Social Work from Western Carolina University. Following receipt of her BS Lauren worked with Broughton State Hospital providing direct care to patients in group and individual settings.  Lauren has been part of the Appalachian Community Services team since 2011 after relocating from Hickory, North Carolina. While working in multiple direct care capacities within ACS, Lauren discovered a passion for community and organizational management and in 2015 became the Assistant Director of Outpatient and Community-based Services, supervising services provided out of the eastern most counties served by Appalachian Community Services. In addition to being passionate about providing the best care in the region, Lauren also enjoys time with her husband and two daughters, travel, and recreational activities-- especially CrossFit.

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North Carolina Regional Director

Ron Ross |  828.837.0071 x 2518